Biomedical technicians
Interventions are carried out by biomedical technicians working to the manufacturer's service documentation and the device's own test procedures. Technicians are assigned to the equipment families they are trained on.
About AxiTech
The core of precision in medical equipment service
AxiTech keeps medical equipment accurate, safe and available — through planned maintenance contracts, fast troubleshooting and repair, and the supply of new and refurbished equipment.
Our work
What we do
AxiTech is a medical equipment service company. Our work begins once a device is installed and continues for the whole of its working life: scheduled preventive maintenance, calibration and performance verification, corrective repair when something fails, and the supply of replacement or additional equipment as a department grows.
Most of that work sits inside a maintenance contract. The contract defines the equipment covered, the visit schedule, the response commitment for breakdowns, what the fee includes and what is quoted separately, and the reports you receive after every intervention. It is written so a biomedical manager can hand it to an auditor without further explanation.
The rest is on demand. A device stops mid-session, a laboratory needs a spare part quickly, a clinic is fitting out a new room and wants equipment specified, supplied, installed and commissioned. We take that work whether or not the equipment originally came from us.
AxiTech in figures
At a glance
3
Service tracks — maintenance, repair and equipment sales
6
Care settings we cover — hospitals, clinics, laboratories, imaging, diagnostics, dental
2
Ways to work with us — under contract or on demand
100%
Interventions closed with a written report
Method
Our engineering capability
Maintenance is only worth what the method behind it is worth. Ours is built on trained technicians, traceable measurement, real parts and a written record of every intervention.
Calibration and performance verification
We verify that a device still performs inside its specified tolerances using traceable reference instruments, and we record the values measured before and after any adjustment on the visit report.
Spare parts sourcing
We source original and manufacturer-approved parts, and identify equivalents when a part is discontinued. Parts commonly needed by the equipment we cover under contract are held so a routine failure does not wait on shipping.
Documented reporting
Every visit produces a written report: equipment identified by serial number, work performed, measurements taken, parts fitted, the outcome, and the date of the next scheduled visit. Reports are archived per site so an equipment history can be reissued on request.
Workshop repair
Faults that cannot be resolved safely on site are handled in our workshop, where a device can be opened, tested under sustained conditions and re-verified before it goes back into clinical use.
Supply, installation and commissioning
For equipment we supply, we handle delivery, installation, commissioning checks and user handover, so a device enters clinical service already verified and already documented.
Commitments
How we work
Four commitments shape every contract we sign and every call-out we take.
Precision
The Core of Precision is a working standard, not a tagline: measurements are taken against traceable references, tolerances are recorded, and nothing is signed off on a visual check alone.
Reliability
Planned visits happen when the contract says they will. When a visit has to move, it is agreed in advance and rescheduled inside the same period — never quietly dropped.
Compliance
Work is documented so it stands up to inspection: identified equipment, recorded values, named technician, dated report. Your compliance file becomes a by-product of the service rather than extra work.
Response
Breakdown response times are agreed in writing and measured against the contract. When a fault is reported you are told what happens next, and when.
Who we work with
Who we serve
We work with the people responsible for keeping clinical equipment running — biomedical departments, technical managers, laboratory supervisors and practice owners.
- Hospitals
- Clinics and polyclinics
- Laboratories
- Imaging centres
- Diagnostic centres
- Dental practices
Where we work
We carry out on-site visits across our service area and coordinate multi-site agreements from a single point of contact, so a group with several branches receives one schedule, one set of reports and one commercial relationship.
Coverage
- Lebanon
If your site sits outside the areas listed, contact us — out-of-area coverage is assessed case by case.
Tell us what you need covered
Send us your equipment list, or the device that is giving you trouble, and we will come back with a scope and a price.