Services

Medical equipment services, end to end

AxiTech keeps clinical equipment working. We hold maintenance contracts for hospitals, clinics and laboratories, repair equipment when it fails, and supply new and refurbished devices with installation, commissioning and training.

  • Maintenance contracts
  • Troubleshooting & repair
  • Equipment sales
Illustration of an AxiTech engineer servicing hospital equipment

Services

Three services, one standard

Maintenance, repair and supply run on the same engineers, the same procedures and the same documentation. Most of our customers end up using all three.

Core service

Maintenance contracts

Planned preventive visits, calibration and performance verification, corrective interventions and a committed response time, for one predictable annual cost. This is the core of what we do.

  • Preventive visits planned a year ahead
  • Traceable calibration records per device
  • Response times committed in writing
Illustration of a signed maintenance contract next to a year of planned visits
Illustration of a biomedical engineer's diagnostic toolkit

Troubleshooting & repair

Diagnosis and corrective maintenance on site or in our workshop, spare parts sourcing, emergency response and post-repair testing, with a written report for every job.

Illustration of an ultrasound system with its probes

Equipment sales

New and refurbished medical equipment, specified against your clinical requirement and delivered with installation, commissioning, user training and warranty.

Services

Which service do you need?

Most of our customers use all three, but they start in different places. Here is the shortest way to tell which conversation to open.

Choose a maintenance contract when

You run equipment that has to be available every clinical day, you need calibration records and device histories for your quality system, and you would rather commit to one predictable annual figure than absorb unplanned repair invoices.

Choose a one-off repair when

Something has failed now, or a single device is behaving oddly and you need a diagnosis before deciding what to do with it. No contract is required: we quote the job, repair it, test it and document it.

Choose to purchase when

A device has reached the end of its supportable life, repair cost is approaching replacement cost, or you are opening a new department. We specify, supply, install, commission and train, then keep the equipment maintained.

Imaging systemsPatient monitoringLaboratory & IVD analysersSterilisation & autoclavesSurgical & operating roomLife support & ventilationECG & defibrillatorsInfusion & syringe pumpsDialysisDental equipmentPhysiotherapy

By the numbers

The team behind the contract

Coverage, experience and the response we commit to in writing.

Illustration of a calibration instrument verifying a medical device

12+

Years maintaining medical equipment

9

Field service engineers

1 business hour

First response on critical failures

11

Equipment categories covered

Services

Not sure where to start?

Tell us what equipment you run and what is going wrong, or send an inventory list. We will tell you which service fits and what it involves before any commitment.

Illustration of a bedside patient monitor showing vital signs