AxiTech — The Core of Precision
CY10.10.D2.K Precision Balance — main photograph
RadwagAvailability: Supplied to order

CY10.10.D2.K Precision Balance

Reference WL-225-0004

The CY10 series precision balance is designed for fast, accurate and repeatable weight determination. It comes with an advanced PUE CY10 terminal , and that means working comfort with a 10-inch high-resolution display with a smooth and intuitive interface.

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At a glance

Reference
WL-225-0004
Category
Laboratory Balances

Overview

The CY10 series precision balance is designed for fast, accurate and repeatable weight determination. It comes with an advanced PUE CY10 terminal , and that means working comfort with a 10-inch high-resolution display with a smooth and intuitive interface.

Thanks to the terminal advanced software, the CY10 series precision balance: Cooperates with up to 2 weighing platforms Continuously updates all statistical data after the next measurement is entered into the balance’s memory – either globally (regardless of the weighed commodity) or separately for each weighed commodity selected from the database Has a Tare mode expanded to include End-product issue mode capability Works with RFID tags* (accessing personal data as well as marking specific goods or recipe ingredients in the database).

The CY10 series precision balance can operate as a labeling scale with a terminal that: Cooperates with the computer program Label Editor R02 Is compatible with ZEBRA label printers Supports single labels, bulk labels and bulk from bulk labels Allows import/ export of label designs using a pendrive Enables you to assign labels to goods or customers and print a global label.

is one of the most popular communication protocols in industrial automation. Implementing it in the 5Y balances and CY10 scales makes the devices of this series friendly to automation integrators. A balance or scale in a Modbus system is a slave device and performs tasks specified by the master device which is most often a PLC. Protocol Modbus TCP/IP in the 5Y balances and C10 scales enables, among other things, the realization of mass readout, zeroing and tare functions of the device, as well as tare settings and MIN and MAX thresholds .

Maintenance contract — AxiTech provides planned preventive maintenance for CY10.10.D2.K Precision Balance from Radwag: scheduled visits, safety checks, periodic calibration and a documented service report, backed by a contractual response time.

Troubleshooting, repair and spare parts — our laboratory balances engineers diagnose and repair CY10.10.D2.K Precision Balance on site or in the workshop, fit genuine spare parts and recommission the equipment after performance verification.

Features

  • Cooperates with up to 2 weighing platforms
  • Continuously updates all statistical data after the next measurement is entered into the balance’s memory – either globally (regardless of the weighed commodity) or separately for each weighed commodity selected from the database
  • Has a Tare mode expanded to include End-product issue mode capability
  • Works with RFID tags* (accessing personal data as well as marking specific goods or recipe ingredients in the database).
  • Cooperates with the computer program Label Editor R02
  • Is compatible with ZEBRA label printers
  • Supports single labels, bulk labels and bulk from bulk labels
  • Allows import/ export of label designs using a pendrive
  • Enables you to assign labels to goods or customers and print a global label.
  • Dosing
  • Percent Weighing
  • Parts counting
  • Peak hold
  • Formulation
  • IR sensors
  • Animal weighing
  • Statistical Quality Control
  • Wi-Fi ®

Technical specifications

Specifications
Display
10″ graphic colour touchscreen
Housing
steel + ABS
Linearity
±0,3 g
Adjustment
external
Net weight
3,7 kg
OIML Class
-
Tare range
-10 kg
Cable length
1 m
Gross weight
4,6 kg
Minimum load
-
Power supply
Adapter: 100 – 240V AC 50/60Hz 1A; 15V DC 2,4A Balance: 12 – 15V DC 1,6A max; 10–19W*
Repeatability
0,3 g
Leveling system
manual
Readability [d]
0,1 g
Protection class
IP 43
Relative humidity
10% – 80% RH no condensation
Stabilization time
3 s
Storage temperature
-25 – +70 °C
Operating temperature
+15 – +30 °C
Verification unit [e]
-
Maximum capacity [Max]
10 kg
Communication interface
2×USB-A, USB-C, RS 232 (COM3), HDMI, Ethernet, Wi-Fi ® , Hotspot
Weighing pan dimensions
195×195 mm
Packaging dimensions W x D x H
530×310×150 mm
Service coverage

AxiTech maintains, repairs and supplies this equipment for hospitals, clinics, laboratories and imaging centres.

Maintenance contracts for CY10.10.D2.K Precision Balance

AxiTech provides preventive maintenance contracts for CY10.10.D2.K Precision Balance. Each contract fixes a schedule of planned visits in which our biomedical engineers inspect the equipment, replace wear parts before they fail, and verify that it still performs inside the manufacturer’s tolerances.

Every visit includes calibration and performance verification, and closes with a documented maintenance report you can present during an accreditation audit. Spare-parts availability and a guaranteed response time are written into the contract, so a breakdown never leaves a department waiting for an answer.

Laboratory analysers are usually maintained every three to six months, with calibration and quality-control verification at each visit so that results stay traceable.

  • Planned preventive maintenance visits at a fixed interval
  • Calibration and performance verification against the manufacturer’s specifications
  • A documented maintenance report after every intervention
  • Guaranteed availability of spare parts and consumables
  • A contractual response time when the equipment fails

Discover our maintenance contracts

Planned preventive maintenance and calibration under contract

Troubleshooting and repair for CY10.10.D2.K Precision Balance

When CY10.10.D2.K Precision Balance fails, our engineers start with a structured diagnostic: error codes, electrical and mechanical checks, and a functional test against the equipment’s own specification. That tells us whether the fault is a consumable, a worn part or a board-level failure before any part is ordered.

Straightforward faults are repaired on site so the department loses as little time as possible. Anything that needs a workbench, a full strip-down or a specialised spare part goes to our workshop and comes back only after a complete post-repair test and, where the equipment requires it, recalibration.

Faults we see most often on this type of equipment

On analysers most faults come from the fluidics — blocked probes, worn pumps and tubing, leaking valves — followed by optical drift and reagent-handling errors.

Discover our troubleshooting and repair service

Diagnostics, corrective repair and spare parts in the workshop
Troubleshooting

How to troubleshoot CY10.10.D2.K Precision Balance

Work through these checks before you escalate. They are the same first-line sequence our biomedical engineers run on arrival, and they either clear the fault or narrow it down enough that the intervention starts with the right spare part in the van.

  1. Capture the fault before you touch anything: write down the exact error code or message, the serial number from the rating plate, what the operator was doing and whether the fault clears on a restart.

  2. Review the quality-control and calibration history. A result that has drifted across several runs points at calibration or reagents; a sudden shift almost always points at the fluidics.

  3. Inspect the fluid path — probe, tubing, pump, valves and waste line — for blockage, crystallisation or leaks, and confirm reagent and wash levels together with their expiry dates.

  4. Confirm the ambient conditions the method depends on: bench temperature, ventilation, a level and vibration-free surface, and a stable mains supply.

  5. If the fault is still there, escalate with the evidence. Send AxiTech the model, serial number, error code and the checks you have already run, and an engineer will come back with a diagnosis, a repair quote and a spare-parts lead time for CY10.10.D2.K Precision Balance.

What to send us when you report the fault

  • Manufacturer, model and serial number, from the rating plate
  • The exact error code or message, and the screen it appears on
  • When the fault started, how often it occurs and what triggers it
  • A photograph of the display or of the fault, and the last maintenance report

If the fault survives all five steps, stop using CY10.10.D2.K Precision Balance and open a repair request. Continuing to run equipment through a fault it cannot clear turns a component failure into a board-level one, and on devices used for diagnosis or therapy it puts the result — and the patient — in doubt.

Discover our troubleshooting and repair service

Buying and installing CY10.10.D2.K Precision Balance

AxiTech supplies CY10.10.D2.K Precision Balance together with the accessories and consumables it needs to enter service. We handle importation, delivery and installation, then commission the equipment on site so that it is verified against its specification before the first patient or the first sample.

Installation is followed by training for the users and for your biomedical team, warranty registration, and — if you want it — a maintenance contract that takes over the day the warranty ends, so the equipment never spends a period without planned service.

Discover our equipment sales service

Delivery, installation, commissioning and user training
Questions we are asked

Frequently asked questions about Radwag CY10.10.D2.K Precision Balance

Yes. AxiTech services CY10.10.D2.K Precision Balance, either under a maintenance contract or as a one-off intervention. Our biomedical engineers cover preventive maintenance, calibration, corrective repair and spare-parts supply for this equipment.

Related equipment

Other Radwag equipment we supply, install and maintain.