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MultiDrive basic M20 Successor Package — main photograph
IKAAvailability: Supplied to order

MultiDrive basic M20 Successor Package

Reference 0010010965

MultiDrive basic M20 Successor Package laboratory stirrer from IKA. AxiTech covers the full lifecycle: installation and commissioning, planned preventive maintenance, periodic calibration, on-site troubleshooting, workshop repair and spare parts supply.

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At a glance

Reference
0010010965
Category
Shakers, Stirrers & Mixers

Overview

MultiDrive basic M20 Successor Package Regardless of whether samples are hard, soft or fibrous – IKA MultiDrive basic performs a wide range of crushing tasks. In combination with the milling chamber MI 250-S MultiDrive basic is especially suitable for dry grinding of hard and brittle substances. High performance: 1000 Watt output and variable rotational speeds ranging from 3000 rpm to 20 000 rpm guarantee excellent crushing results. Interval operation: Is an asset during the coarse crushing of hard samples or for extra thorough blending. Integrated cooling: A cooling system is integrated in the milling cup, which allows indirect heat dissipation. In addition, dry ice can be used for cooling. The package includes the MultiDrive basic universal mill and a MI 250-S milling chamber 250 ml with standard beater made of stainless steel. It is the perfect successor for the IKA M 20 batch mill. Scope of delivery IKA MultiDrive basic MultiDrive MI 250 – S

Maintenance contract — AxiTech provides planned preventive maintenance for MultiDrive basic M20 Successor Package from IKA: scheduled visits, safety checks, periodic calibration and a documented service report, backed by a contractual response time.

Troubleshooting, repair and spare parts — our shakers, stirrers & mixers engineers diagnose and repair MultiDrive basic M20 Successor Package on site or in the workshop, fit genuine spare parts and recommission the equipment after performance verification.

Features

  • High performance: 1000 Watt output and variable rotational speeds ranging from 3000 rpm to 20 000 rpm guarantee excellent crushing results.
  • Interval operation: Is an asset during the coarse crushing of hard samples or for extra thorough blending.
  • Integrated cooling: A cooling system is integrated in the milling cup, which allows indirect heat dissipation. In addition, dry ice can be used for cooling.
  • IKA MultiDrive basic
  • MultiDrive MI 250 – S

Technical specifications

Specifications
Weight
8.5 kg
Display
7 segment LED
Voltage
220 - 240 V
Frequency
50/60 Hz
Power input
1000 W
Speed range
3000 - 20000 rpm
Process type
batch
Power ON time
5 min
USB interface
Micro-USB
Power OFF time
10 min
Motor principle
Brushless DC
Speed deviation
±5 %
Vessels detection
yes
Motor rating input
1000 W
Motor rating output
800 W
Operating principle
cutting/impact/blending/dispersing
Dimensions (W x H x D)
300 x 350 x 250 mm
Permissible relative humidity
80 %
Permissible ambient temperature
5 - 40 °C
Protection class according to DIN EN 60529
IP 31
Service coverage

AxiTech maintains, repairs and supplies this equipment for hospitals, clinics, laboratories and imaging centres.

Maintenance contracts for MultiDrive basic M20 Successor Package

AxiTech provides preventive maintenance contracts for MultiDrive basic M20 Successor Package. Each contract fixes a schedule of planned visits in which our biomedical engineers inspect the equipment, replace wear parts before they fail, and verify that it still performs inside the manufacturer’s tolerances.

Every visit includes calibration and performance verification, and closes with a documented maintenance report you can present during an accreditation audit. Spare-parts availability and a guaranteed response time are written into the contract, so a breakdown never leaves a department waiting for an answer.

Plan at least one preventive maintenance visit per year, and a second visit for equipment in continuous or critical use.

  • Planned preventive maintenance visits at a fixed interval
  • Calibration and performance verification against the manufacturer’s specifications
  • A documented maintenance report after every intervention
  • Guaranteed availability of spare parts and consumables
  • A contractual response time when the equipment fails

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Planned preventive maintenance and calibration under contract

Troubleshooting and repair for MultiDrive basic M20 Successor Package

When MultiDrive basic M20 Successor Package fails, our engineers start with a structured diagnostic: error codes, electrical and mechanical checks, and a functional test against the equipment’s own specification. That tells us whether the fault is a consumable, a worn part or a board-level failure before any part is ordered.

Straightforward faults are repaired on site so the department loses as little time as possible. Anything that needs a workbench, a full strip-down or a specialised spare part goes to our workshop and comes back only after a complete post-repair test and, where the equipment requires it, recalibration.

Faults we see most often on this type of equipment

The faults we see most often are worn moving parts, power-supply and control-board failures, sensors that have drifted out of tolerance, and fluid or air paths that have become blocked or contaminated.

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Diagnostics, corrective repair and spare parts in the workshop
Troubleshooting

How to troubleshoot MultiDrive basic M20 Successor Package

Work through these checks before you escalate. They are the same first-line sequence our biomedical engineers run on arrival, and they either clear the fault or narrow it down enough that the intervention starts with the right spare part in the van.

  1. Capture the fault before you touch anything: write down the exact error code or message, the serial number from the rating plate, what the operator was doing and whether the fault clears on a restart.

  2. Confirm the power supply end to end — wall outlet, mains lead, fuse and any UPS or stabiliser in between. A device that is intermittently dead has a supply fault far more often than an internal one.

  3. Check the consumables and wear parts — filters, seals, tubing, probes, batteries — and note when each was last replaced. Anything past its service interval is the first suspect.

  4. Reproduce the fault once, deliberately, and record the sequence: what the operator did, what the device displayed, and whether a full power cycle clears it.

  5. If the fault is still there, escalate with the evidence. Send AxiTech the model, serial number, error code and the checks you have already run, and an engineer will come back with a diagnosis, a repair quote and a spare-parts lead time for MultiDrive basic M20 Successor Package.

What to send us when you report the fault

  • Manufacturer, model and serial number, from the rating plate
  • The exact error code or message, and the screen it appears on
  • When the fault started, how often it occurs and what triggers it
  • A photograph of the display or of the fault, and the last maintenance report

If the fault survives all five steps, stop using MultiDrive basic M20 Successor Package and open a repair request. Continuing to run equipment through a fault it cannot clear turns a component failure into a board-level one, and on devices used for diagnosis or therapy it puts the result — and the patient — in doubt.

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Buying and installing MultiDrive basic M20 Successor Package

AxiTech supplies MultiDrive basic M20 Successor Package together with the accessories and consumables it needs to enter service. We handle importation, delivery and installation, then commission the equipment on site so that it is verified against its specification before the first patient or the first sample.

Installation is followed by training for the users and for your biomedical team, warranty registration, and — if you want it — a maintenance contract that takes over the day the warranty ends, so the equipment never spends a period without planned service.

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Delivery, installation, commissioning and user training
Questions we are asked

Frequently asked questions about IKA MultiDrive basic M20 Successor Package

Yes. AxiTech services MultiDrive basic M20 Successor Package, either under a maintenance contract or as a one-off intervention. Our biomedical engineers cover preventive maintenance, calibration, corrective repair and spare-parts supply for this equipment.

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